Terms of service

Last updated: September 6, 2025

Overview

This website is operated by Roman Cigars. Throughout the site, the terms “we”, “us” and “our” refer to Roman Cigars. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional policies referenced herein and/or available by hyperlink.

If you are under 21 years of age, you are not authorized to use this website or purchase any products from us.

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least 21 years old and legally permitted to purchase tobacco-related products in your jurisdiction.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to tobacco regulations) while using the Service.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

Section 3 – Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions.

Section 4 – Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice.

Section 5 – Products or Services

Certain products or services may be available exclusively online through the website. These products may have limited quantities.

Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.

We currently offer both local delivery and nationwide shipping within the U.S.:

  • Local delivery is available within the Miami, Florida area and may be fulfilled personally by our team.

  • Nationwide shipping is handled by trusted courier services and includes tracking and secure packaging.

You will receive a confirmation email and tracking number (where applicable) once your order has been processed. Delivery times may vary depending on location and courier availability.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per order.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

Please ensure that your shipping address is complete and accurate. We are not responsible for delivery errors due to incorrect or incomplete information provided by the customer.

Section 7 – Returns and Refunds

Due to the perishable nature of our products, we do not accept returns or offer refunds once items have been delivered.

If your order arrives damaged or in unacceptable condition, please contact us within 48 hours so we can evaluate the issue and offer a solution if applicable.

Section 8 – Third-Party Tools and Links

We may provide you with access to third-party tools or links which we do not monitor or control.

We are not liable for any harm or damages related to the use of third-party services, websites, or resources.

Section 9 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 10 – Errors, Inaccuracies and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors at any time without prior notice.

Section 11 – Prohibited Uses

You are prohibited from using the site or its content:

  • For any unlawful purpose

  • To solicit others to perform or participate in unlawful acts

  • To violate any international, federal, state or local regulations or laws

  • To sell our products to anyone under 21 years of age

Section 12 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

In no case shall Roman Cigars be liable for any injury, loss, or claim related to the use of our products.

Section 13 – Indemnification

You agree to indemnify, defend and hold harmless Roman Cigars and our affiliates from any claim or demand made by any third party due to your breach of these Terms of Service.

Section 14 – Severability

If any provision of these Terms is determined to be unlawful or unenforceable, that provision shall be deemed severed from the Terms but will not affect the validity of the remaining provisions.

Section 15 – Termination

These Terms of Service are effective unless and until terminated by either you or us.

Section 16 – Entire Agreement

These Terms constitute the entire agreement between you and Roman Cigars.

Section 17 – Governing Law

These Terms of Service and any agreements are governed by the laws of the State of Florida, United States.

Section 18 – Contact Information

For any questions regarding these Terms of Service, you can contact us at:

  • Email: romancigars24@gmail.com

  • Phone: +1 305 762 0840

  • Address: 15780 SW 148 Terrace, Miami, FL 33196

  • Licensed Tobacco Retailer: License #TOB2333904

  • Issued by the Florida Department of Business and Professional Regulation 

  • Billing name: Roman Cigars