Privacy policy

Last updated: September 6, 2025

Roman Cigars (“we”, “us”, or “our”) operates this website and online store hosted by Shopify, including all content, tools, and services offered on or through this site (collectively, the “Services”).

This Privacy Policy explains how we collect, use, and share your personal information when you visit, interact with, or make a purchase through romancigars.com.

📌 Personal Information We Collect

We may collect the following personal information depending on your activity and location:

  • Contact details: name, billing and shipping address, phone number, email

  • Payment information: credit/debit card details, billing info, payment confirmation

  • Order data: products purchased, order history, tracking info

  • Device info: IP address, browser type, cookies, pages visited

  • Communications: messages, customer support requests, delivery instructions

  • Age confirmation: confirmation that you are 21+ years old (required to purchase)

🛠 How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Verify age eligibility (21+) for tobacco purchases

  • Send order confirmations and shipping updates

  • Respond to customer service requests or product issues (including damaged shipments)

  • Improve the performance of our website

  • Comply with applicable U.S. laws and tobacco sales regulations

📤 How We Share Your Information

We may share your data with trusted third parties to operate our business, including:

  • Shopify, our e-commerce platform provider

  • Shipping carriers (e.g., USPS, UPS, FedEx) to deliver your order

  • Payment processors to complete transactions

  • Fraud prevention or legal authorities, when required by law

We do not sell or rent your personal information to third parties.

🍪 Cookies & Tracking

We use cookies to:

  • Keep your shopping cart active

  • Personalize your browsing experience

  • Collect analytics to improve our services

You can manage cookie preferences through your browser settings or by using tools like Global Privacy Control.

🔞 Age Verification

To purchase from Roman Cigars, you must be 21 years of age or older. By using our Services, you confirm that you meet this requirement. Age may be verified at checkout and/or upon delivery.

🔐 Data Security

We take security seriously and use industry-standard measures to protect your data. However, no method of transmission over the internet is 100% secure.

We retain personal information only as long as needed to fulfill our obligations, comply with legal requirements, and resolve disputes.

📬 Your Rights

Depending on your location, you may have rights to:

  • Access or correct your personal data

  • Request deletion (when legally applicable)

  • Opt out of marketing communications

  • File a complaint with your local data authority

To exercise your rights, contact us using the information below.

🧾 Contact

For privacy-related questions or requests, contact us:

  • Email: romancigars24@gmail.com

  • Phone: +1 305 762 0840

  • Address: 15780 SW 148 Terrace, Miami, FL 33196

  • Licensed Tobacco Retailer: License #TOB2333904

     

  • Issued by the Florida Department of Business and Professional Regulation 

  • Billing name: Roman Cigars